Terms & Conditions
Last Updated: October 7, 2026
Welcome to HATEEM LUXURY. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. About Our Website
HATEEM LUXURY operates an online store offering a variety of products including jewelry, beauty and cosmetics, gifts and decor, perfumes, watches, toys and kids products, mobile accessories, stationery, kitchen items, and other general products.
We reserve the right to update, change, or discontinue products, prices, services, or website content at any time without prior notice.
2. Product Information
We make reasonable efforts to display product information, descriptions, images, prices, and availability accurately.
However, actual product colors and appearance may vary slightly depending on your device screen, lighting, photography, or other factors.
If a product is unavailable after an order has been placed, we may contact you regarding the order and provide an appropriate solution.
3. Prices
All product prices displayed on our website are in Pakistani Rupees (PKR), unless otherwise stated.
Prices may change at any time without prior notice. Any applicable delivery or shipping charges may be added separately.
4. Placing an Order
When you place an order through our website, you are responsible for providing accurate and complete information, including your name, phone number, email address where applicable, and delivery address.
We may contact you to confirm your order or delivery details before processing it.
We reserve the right to cancel or decline an order in circumstances such as product unavailability, incorrect pricing, suspected fraudulent activity, or inaccurate customer information.
5. Payment
We may offer payment methods such as Cash on Delivery and Bank Transfer, depending on availability.
Payment instructions and available payment methods may be displayed during the checkout process.
Orders may be subject to confirmation before processing.
6. Shipping & Delivery
We currently deliver within Pakistan. Delivery times may vary depending on the customer’s location, product availability, courier operations, weather conditions, public holidays, and other circumstances.
For complete information about delivery, please see our Shipping & Delivery policy.
7. Returns & Refunds
Our return and refund conditions are explained in our Refund & Returns Policy.
Please review that policy before placing an order.
8. Customer Responsibilities
Customers are responsible for providing accurate information and using our website and products in a lawful and appropriate manner.
You must not use our website for fraudulent, unlawful, harmful, or unauthorized activities.
9. Intellectual Property
Unless otherwise stated, the content of this website, including logos, graphics, images, text, product information, designs, and other materials, belongs to or is used by HATEEM LUXURY with appropriate rights.
You may not copy, reproduce, modify, distribute, or use our website content for commercial purposes without permission.
10. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, or free from errors.
Website maintenance, technical problems, security issues, or circumstances outside our control may temporarily affect availability.
11. Third-Party Services
Our website may use third-party services such as payment providers, delivery companies, analytics services, hosting providers, and other technical services.
The use of these services may be subject to their own terms and policies.
12. Limitation of Liability
HATEEM LUXURY will make reasonable efforts to provide accurate product and service information. However, we are not responsible for losses or delays caused by circumstances outside our reasonable control, including courier delays, technical problems, natural events, or other unforeseen circumstances.
13. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated date.
14. Contact Us
If you have questions about these Terms & Conditions, please contact us:
HATEEM LUXURY
Website: https://hateemluxury.com
Email: hateemluxury@gmail.com